Trusted Operator Certification

A higher standard for operators trusted with the sky.

AeroInsight TOC is a voluntary, performance-based certification framework for UAS operators. It turns safety intent into evidence, operational discipline, and stakeholder confidence.

Trusted Operator Certification badge

AeroInsight standard

A visible mark of operational discipline, verified evidence, and continuing assurance.

Designed to exceed minimum compliance.

A scalable benchmark for individual pilots, specialist teams, and multi-national UAS operations.

The framework

Five pillars. One operating mindset.

TOC evaluates the whole operating system behind a mission: people, governance, procedures, technology, and the behaviours that connect them. The result is a certification that grows with the risk and ambition of the operator.

01

Performance-based standards

Measure what operators achieve, not one prescribed way of working.

02

Risk proportionality

Scale assurance to the operational risk, from routine VLOS to complex BVLOS missions.

03

Continuous improvement

Annual self-assessment, surveillance, and biennial recertification create a learning cycle.

04

Safety culture

Evaluate the values, attitudes, and behaviours that shape decisions across the organisation.

05

International alignment

Built around ICAO, JARUS, EUROCAE, and ASTM references for cross-border confidence.

Certification pathways

Start at the level that matches your operation.

The framework scales from personal competency recognition to complex, multi-jurisdictional assurance.

IC

Remote pilot competency

Individual Certification

Knowledge exam at 75%+, practical assessment, and 50 documented hours.

OL1

Small VLOS operators

Organisational Level 1

For 1–5 aircraft and single-sector operations, with at least one IC-certified pilot.

OL2

Growing mixed operations

Organisational Level 2

For 6–20 aircraft operating across sectors and VLOS/BVLOS environments.

OL3

Complex operators

Organisational Level 3

For 21+ aircraft and multi-jurisdictional operations with mature assurance systems.

TO

Pilot training providers

Training Organisation

A functional endorsement for organisations delivering pilot training and assessment.

Individual Certification · IC

A personal certificate for pilots trusted to make the right call.

The IC pathway recognises the personal competency of a remote pilot to operate UAS safely and professionally. It is the foundation for pilots working independently or serving as the operational backbone of a certified organisation.

Eligibility

Ready for assessment

  • 18 years or older
  • Valid passport or national ID
  • 50 documented flight hours for Initial IC
  • Medical self-declaration or recognised medical certificate

Assessment

Knowledge plus practical proof

100-question knowledge exam

90 minutes covering law, airspace, meteorology, navigation, systems, planning, emergencies, human factors, and safety management. Pass mark: 75%.

Practical assessment flight

Plan, brief, execute, respond to an emergency, and debrief a representative mission with an AeroInsight Approved Assessor.

Maintaining currency

A certificate that stays active

  • Valid for 24 months from issue
  • 20 documented flight hours every 12 months
  • Annual proficiency and emergency review
  • 50-question renewal exam before expiry

IC with BVLOS endorsement

Pilots seeking BVLOS recognition must demonstrate 200 documented flight hours and meet the applicable additional operational assessment requirements.

Assurance in practice

Evidence-led governance for every mission.

Every certified organisation designates an Accountable Manager and maintains controlled documentation across safety, quality, operations, security, and environmental protection.

Integrated Safety Management System aligned to ICAO Annex 19
Operational Risk Assessments for non-standard missions
Controlled Operations Manual, maintenance programme, and fleet register
Graded cybersecurity controls for GCS, C2 links, and operational data

Certification lifecycle

1

Application

Submit your application for a 10-day completeness review.

2

Documentation review

Independent auditors verify evidence against the applicable requirements.

3

Assessment & verification

Independent auditors verify evidence against the applicable requirements.

4

Findings resolution

Independent auditors verify evidence against the applicable requirements.

5

Certificate issue

A certificate is valid for 24 months after AICB approval.

6

Surveillance & renewal

Independent auditors verify evidence against the applicable requirements.

Ready to be trusted?

Build an assurance system that earns confidence.